PENGARUH STRES KERJA DAN PENGEMBANGAN KARIR TERHADAP TURNOVER INTENTION DENGAN KEPUASAN KERJA SEBAGAI MEDIASI (Studi Pada Karyawan Generasi Z di Sektor Industri Retail Kota Semarang)

Aisyah Permatasari Putri, Ahmad Zaenuri

Abstract


Industri ritel saat ini berkembang pesat, namun dihadapkan pada tantangan tingginya tingkat perputaran karyawan (turnover), khususnya pada tenaga kerja Generasi Z yang mendominasi sektor operasional. penelitian ini ditujukan guna melakukan pengujian secara empiris “pengaruh Stres Kerja dan Pengembangan Karir terhadap Turnover Intention, baik secara langsung maupun tidak langsung melalui Kepuasan Kerja sebagai variabel mediasi.” penelitian ini memakai model kuantitatif melalui pendekatan kausal (causal research) guna mengukur keterkaitan sebab akibat antar variabel. Data dikumpulkan melalui data dihimpun melalui kuesioner, kemudian dianalisa memakai Partial Least Squares Structural Equation Modeling (PLS-SEM) memakai perangkat lunak SmartPLS 4.0. Temuan penelitian membuktikan yakni Stres Kerja serta Pengembangan Karir berpengaruh nyata pada Turnover Intention maupun Kepuasan Kerja. Kepuasan Kerja juga dibuktikan memberikan pengaruh signifikan kepada Turnover Intention, serta berlandaskan parsial mampu memediasi pengaruh Stres Kerja serta Pengembangan Karir kepada Turnover Intention. Berdasarkan hasil tersebut, disarankan bagi perusahaan ritel untuk mengintegrasikan program pelatihan dengan kejelasan jenjang karir internal agar peningkatan kompetensi karyawan tersalurkan di dalam perusahaan, serta mengelola stres kerja dengan menyeimbangkan target dan waktu istirahat.

Keywords


Stres Kerja; Pengembangan Karir; Kepuasan Kerja; Turnover Intention; Generasi Z.

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DOI: https://doi.org/10.37479/jimb.v9i2.41392

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Alamat Redaksi:

Fakultas Ekonomi Universitas Negeri Gorontalo

Jalan Jenderal Sudirman No. 6 Kota Gorontalo