Consumer Legal Protection in Electronic Commerce Transactions

Meyke Alvianieta Ali

Abstract


Abstract: The purpose of this study is to find out how the legal protection for consumers against third parties' formal legal in electronic commerce transactions. The research method of this thesis uses a normative legal research method. , and the imposition of sanctions on business actors in the event of a violation. The form of responsibility for the Shopee site manager can be reflected in the provision of compensation through refunds, personal data protection, consumer reporting facilities, but Shopee also has limitations on liability.

 

Keywords: Consumers, Electronics, Legal Protection, Trade Transactions


Keywords


Consumers, Electronics, Legal Protection, Trade Transactions

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References


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Law Number 11 of 2008 concerning Information and Electronic Transactions

Law Number 8 of 1999 concerning Consumer Protection

Internet:

Wikipedia ''Shoppe Indonesia'' quoted from id.wikipedia. accessed on 02-12-2021

MediaKonsumen Team, “Buyer Letter Feels Hurt By Shopee Mediation Team”, quoted from www.mediakonsumen.com , accessed 20 November 2021

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DOI: https://doi.org/10.33756/eslaj.v1i1.13261

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