PENGARUH TRANSFORMASIONAL LEADERSHIP TERHADAP ORGANIZATIONAL CHITIZENSHIP BEHAVIOR MELALUI QUALITY OF WORK LIFE DAN ORGANIZATIONAL COMMITMENT SEBAGAI VARIABEL MEDIASI

Muhamad Rizal Pratama, Desti Ranihusna

Abstract


Penelitian ini menganalisis pengaruh kepemimpinan transformasional terhadap organizational citizenship behavior melalui quality of work life dan organizational commitment pada 102 perawat Rumah Sakit Amanah Mahmudah Brebes, menggunakan pendekatan kuantitatif dengan teknik sampel jenuh dan dianalisis melalui PLS-SEM (SmartPLS 4.0). Hasil menunjukkan bahwa kepemimpinan transformasional berpengaruh positif dan signifikan terhadap quality of work life, organizational commitment, dan organizational citizenship behavior, sementara quality of work life dan organizational commitment turut berpengaruh signifikan terhadap organizational citizenship behavior serta terbukti memediasi hubungan kepemimpinan transformasional dengan organizational citizenship behavior. Temuan ini mengindikasikan bahwa peningkatan perilaku ekstra peran perawat dapat dicapai melalui penguatan kepemimpinan transformasional yang meningkatkan kualitas kehidupan kerja dan komitmen organisasi. Penelitian selanjutnya disarankan menggunakan desain longitudinal, memperluas sampel ke berbagai rumah sakit, serta menambahkan variabel lain seperti kepuasan kerja atau keterikatan kerja. Secara praktis, manajemen Rumah Sakit Amanah Mahmudah disarankan untuk memperkuat kepemimpinan transformasional melalui pelatihan bagi pimpinan keperawatan, meningkatkan kualitas kehidupan kerja melalui perbaikan sistem kerja, serta memperkuat komitmen organisasi melalui program penghargaan dan pengembangan karier.

Keywords


Transformational Leadership; Quality of Work Life; Organizational Commitment; Organizational Citizenship Behavior; Perawat.

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DOI: https://doi.org/10.37479/jimb.v9i2.41394

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Alamat Redaksi:

Fakultas Ekonomi Universitas Negeri Gorontalo

Jalan Jenderal Sudirman No. 6 Kota Gorontalo