Tingkat Kapabilitas Tata Kelola Teknologi Informasi Pada Domain Evaluate, Direct, and Montoring
Abstract
Universitas Negeri Gorontalo has implemented the information technology (IT) system in managing the business goal of the organization in accordance with the vision and mission of the institution. However, an analysis of the capability level of IT implementation requires sync between the strategy of IT and business strategy of the organization based on the institution’s objective. The objective of this study is to examine the capability level of the IT governance in Universitas Negeri Gorontalo. The data of this descriptive study comprised both qualitative and quantitative data; these were from the questionnaire, interview, and library research. This present study used COBIT 5 on EDM domain; the domain involved EDM03, EDM04, and EDM05. The results show that the capability level of IT governance is at level 3 on average, meaning that the processes of IT have been implemented and managed according to the standard. Nevertheless, it is recommended to design a standard operating procedure on the evaluation of risk management, add IT resources, and conceptualize effective communication of IT management.
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DOI: https://doi.org/10.37905/jji.v1i1.2331
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