Evaluasi Pelayanan Informasi Obat pada Pasien Rawat Jalan di Puskesmas X Kabupaten Bangkalan

April Nuraini, Dianita Rahayu, Ratri Rokhani, Halimatus Sa’diyah, Bella Fevi Aristia, Arista Wahyu Ningsih

Abstract


Drug Information Service is a service activity carried out by pharmacists to provide accurate, unbiased and up-to-date drug information to patients, doctors, pharmacists, nurses, and other health professionals. One of the causes of non-compliance is due to a lack of information about drugs. In an effort to support high-quality services at the Puskesmas, the Pharmacy Installation at the Puskesmas X needs to evaluate information on drug services for outpatients. The purpose of this study was to determine the realization of drug information services for outpatients at the Pharmacy Installation of the Puskesmas X when compared to the desired target. This research is a descriptive research by looking at primary data. The sample in this study were outpatients at the Puskesmas X  in May 2023. The data collection method in this study used the non-participatory observation method where the research conducted observations and recorded systematically using a checklist containing drug information components. To find out the comparison of realization with the desired target, interest analysis is used. The results of research on standards for drug information services at the Puskesmas X achieved 100% information on drug names, drug doses, how to use drugs and drug indications. Drug information services are not provided entirely regarding drug preparation information (85.7%), drug storage (92.9%), drug contraindications (71.4%), drug stability (85.7%), drug side effects (78 .6%) and drug interactions (71.4%).

Keywords


PIO; Patients; Puskesmas; Outpatients

Full Text:

PDF

References


Y. Saibi, N. Suryani, S. A. Novitri, D. Hasan, and V. A. Anwar, “Pemberian Informasi Obat Pasien Dengan Resep Antibiotik dan Penyediaan Antibiotik Tanpa Resep di Tangerang Selatan,” J. Farm. Galen. (Galenika J. Pharmacy), vol. 6, no. 2, pp. 204–211, 2020, doi: 10.22487/j24428744.2020.v6.i2.15051.

Permenkes, “Standar Pelayanan Kefarmasian,” Peratur. Menteri Kesehat. Republik Indones. Nomor 72 Tahun 2016, no. May, pp. 31–48, 2016.

S. Supardi, A. L. Susyanti, and H. Herdarwan, “Kajian Kebijakan tentang Informasi dan Pelayanan Obat yang Mendukung Pengobatan Sendiri di Masyarakat,” Media Penelit. dan Pengemb. Kesehat., vol. 29, no. 2, pp. 161–170, 2019, doi: 10.22435/mpk.v29i2.481.

D. Mayefis, S. Hainil, D. M. Sari, and S. W. Romadhan, “PROFILE OF DRUG INFORMATION SERVICES TO PATIENTS WITH ANTIBIOTIC RECIPES AT PRIVATE PHARMACY IN BATAM CITY,” no. 2, 2023.

A. W. -, Aris Widayati, and A. Widayati, “Faktor-Faktor Yang Mempengaruhi Intensi Apoteker Dalam Pemanfaatan Media Sosial Dan Internet Untuk Pelayanan Informasi Obat: Studi Pada Apotek Jaringan,” J. Farm. Dan Kesehat. Indones., vol. 2, no. 2, pp. 14–25, 2022, doi: 10.61179/jfki.v2i2.341.

E. Ekadipta, M. Sadikin, and M. R. Yusuf, “Kualitas Pemberian Informasi Obat pada Pelayanan Resep Berdasarkan Kepuasan Pasien BPJS Puskesmas Kecamatan Cilandak,” Pharm. J. Farm. Indones. (Pharmaceutical J. Indones., vol. 16, no. 2, p. 244, 2019, doi: 10.30595/pharmacy.v16i2.4920.

S. Ihsan, S. Sabarudin, L. O. M. Fitrawan, N. Nuralifah, M. Arba, and W. O. S. Nurrokhmadhani, “Pelayanan Informasi Obat Pada Kader Puskesmas dan Sosialisasi Bahaya Narkoba Pada Anak Sekolah di Kota Kendari,” Pharmauho J. Farm. Sains, dan Kesehat., vol. 4, no. 2, 2019, doi: 10.33772/pharmauho.v4i2.6278.

M. Peranginangin, N. Nofita, and F. Rohana, “Evaluasi Tingkat Kepuasan Pasien Bpjs Terhadap Kualitas Pelayanan Informasi Obat Di Puskesmas Hajimena Kabupaten Lampung Selatan,” J. Ilmu Kedokt. dan Kesehat., vol. 9, no. 3, pp. 904–912, 2022, doi: 10.33024/jikk.v9i3.7919.

N. E. Harahap, “Evaluasi Pelayanan Informasi Obat Pada Pasien Rawat Jalan Di Instalasi Farmasi Klinik Sehat Muara Bungo,” Midwifery Heal. J., vol. 8, no. 1, 2023, doi: 10.52524/midwiferyhealthjournal.v8i1.177.

A. E. Lestari, N. Nofita, and A. Ardiyansyah, “Analisis Tingkat Kepuasan Pasien Terhadap Pelayanan Informasi Obat Di Klinik Ummi Hc Kedaton,” J. Med. Malahayati, vol. 7, no. 1, pp. 492–498, 2023, doi: 10.33024/jmm.v7i1.9469.

E. D. Pramestyani, D. Ratnasari, and I. Panduwiguna, “Evaluasi Pelayanan Informasi Obat Di Instalasi Farmasi Rawat Jalan Uptd Puskesmas Ciasem Kabupaten Subang,” J. Farm. Kryonaut, vol. 2, no. 2, pp. 14–18, 2023, doi: 10.59969/jfk.v2i2.24.

T. N. Safitri, P. Octaviani, and R. Prabandari, “Evaluasi Tingkat Pengetahuan Pasien terhadap Pelayanan Informasi Obat (PIO) di Apotek Kabupaten Banyumas,” Semin. Nas. Penelit. dan Pengabdi. Kpd. Masy., pp. 292–297, 2021.

S. Rahayu, “Evaluasi Tingkat Pengetahuan Pasien Terhadap Pelayanan Informasi Obat (PIO) Oleh Apoteker Di Apotek Di Kota Surakarta,” Duta Pharma J., vol. 3, no. 1, pp. 55–64, 2023, doi: 10.47701/djp.v3i1.2783.

S. W. Rahmatullah, I. M. Nurrahma, and A. Syahrizal, “Pengaruh Pemberian Pelayanan Informasi Obat Dan Konseling Terhadap Tingkat Kepatuhan Minum Obat Pada Pasien Diabetes Melitus Dengan Hipertensi Di Rumah Sakit Daerah Idaman Banjarbaru,” J. Ilm. Ibnu Sina Ilmu Farm. dan Kesehat., vol. 5, no. 2, pp. 240–249, 2020, doi: 10.36387/jiis.v5i2.462.

R. Nurhaini, F. Munasari, and R. Agustiningrum, “Kesesuaian Pelayanan Informasi Obat (PIO) di Apotek Kecamatan Tulung Kabupaten Klaten,” CERATA J. Ilmu Farm., vol. 11, no. 1, pp. 15–20, 2020.

N. S. Purwaningsih, A. Senjaya, and J. U. Rukmana, “Analisis Pelayanan Informasi Obat (Pio) Pada Pasien Di Apotek X Periode Mei 2021,” Edu Masda J., vol. 5, no. 2, p. 41, 2021, doi: 10.52118/edumasda.v5i2.129.

E. S. Dasopang et al., “Pelayanan Informasi Obat Pada Beberapa Apotek Di Kota Medan,” Jambura J. Heal. Sci. Res., vol. 5, no. 2, pp. 571–583, 2023, doi: 10.35971/jjhsr.v5i2.18583.

S. Latu, Mansur, and A. M. Y. P, “Evaluasi Pelaksanaan Pelayanan Informasi Obat ( PIO ) Berdasarkan Peraturan Menteri Kesehatan Republik Indonesia Nomor 72 Tahun 2016,” J. Omi. Adpertisi, vol. 2, no. 1, pp. 53–59, 2023.

W. F. Qomara, I. Musfiroh, and R. W. -, “Review : Evaluasi Stabilitas dan Inkompatibilitas Sediaan Oral Liquid,” Maj. Farmasetika, vol. 8, no. 3, p. 209, 2023, doi: 10.24198/mfarmasetika.v8i3.44346.

E. F. Fatwami, “Kepuasan Pasien Terhadap Pelayanan Informasi Obat di Klinik Kecantikan Wilayah Kabupaten Banyumas,” Bina Cipta Husada, vol. 18, no. 2, pp. 131–142, 2022.

W. A. Ningrum, N. A. Azzahra, and I. Suryani, “Jurnal Ilmiah Kesehatan Hubungan Pelayanan Informasi Obat Terhadap Tingkat Jurnal Ilmiah Kesehatan,” vol. 15, no. 2, pp. 175–182, 2022.




DOI: https://doi.org/10.37311/ijpe.v3i3.22891

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 april nuraini

Creative Commons License
Indonesian Journal of Pharmaceutical Education is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.