Efektivitas Pelayanan Kesehatan Masyarakat (Studi di Puskesmas Kecamatan Geser Kabupaten Seram Bagian Timur)

Ali Hadi La Dimuru, Andri Rumau

Abstract


Abstract
This study will describe the main issues related to the Effectiveness of Public Health Services (Study
at the Puskesmas Slide Subdistrict, East Seram Regency). This study uses a qualitative descriptive
approach with an effort to present facts on the effectiveness of services. The data sources of this
research are primary data and secondary data. Data collection techniques in the form of
observation, interviews, data analysis techniques used. The results of the study show effectiveness
in public health services at the Puskesmas Slide, East Seram Regency, seen from the facilities and
infrastructure that have not been supported. Weak level of knowledge of employees in carrying out
the assigned tasks. Employees' skills in completing tasks or jobs are considered low. The level of
ability of employees in the process of public health services was found to be still low due to lack of
medical facilities, slow processing of referral files resulting in time delays and due to bad weather
which affected the level of ability of employees in carrying out their work duties.

Keywords


Effectiveness, Health Services

Full Text:

PDF

References


Bonso, Hamjah & Ahmad, B. (2021). Analisis

Efektivitas Birokrasi dalam Pelayanan Publik (Studi

Kasus Pemerintah Kabupaten Biak Numfor).

MUKADIMAH (Jurnal Pendidikan, Sejarah Dan

Ilmu-Ilmu Sosial, 5(1), 8–14.

https://doi.org/https://doi.org/10.30743/mkd.v5i1.3

Dadang, Andi Masse & Ahmad, B. (2021). Peran

Aparatur Sipil Negara Dalam Pelayanan Publik

Pada Dinas Pemberdayaan Perempuan Perlindugan

Anak Dan Keluarga Berencana Kabupaten Biak

Numfor. Gema Kampus, 16(1), 25–32.

https://doi.org/https://doi.org/10.52049/gemakamp

us.v16i1.151

Hasibuan, M. S. (2014). Manajemen Sumber Daya

Manusia (Revisi). Bumi Aksara.

Handoko T., H. (2012). Manajemen (2nd ed.).

BPFE-Yogyakarta.

Handayaningrat, S. (2006). Pengantar Studi Ilmu

Administrasi dan Manajemen. Toko Gunung Agung

: Jakarta.

Hartono, T. Y. (2016). Efektivitas Sistem Pelayanan

Kesehatan Masyarakat Oleh Dinas Kesehatan Kota

Samarinda. EJournal Administrasi Negara, 4(2),

–4041.https://ejournal.ap.fisipunmul.ac.id/site/?p=2012

Hasrillah, Cikusin, Yaqub & Hayat, H. (2021).

Implementasi Pelayanan Kesehatan Masyarakat

Melalui Program BPJS Kesehatan (Studi Pada

Puskesmas Kedungkandang Kota Malang). Jurnal

Inovasi Penelitian, 1(12), 2869–2882.

https://doi.org/https://doi.org/10.47492/jip.v1i12.5

Juliansyah, E. (2012). Efektivitas Pelayanan

Kesehatan Di Puskesmas. JIANA Jurnal Ilmu

Administrasi Negara, 40–50.

https://jiana.ejournal.unri.ac.id/index.php/JIANA/a

rticle/view/902/895

Lopulalan, J. E. (2019). Kinerja Pelayanan

Kesehatan oleh Tenaga Administrasi dan Tenaga

Medis pada Puskesmas Rawat Inap Distrik Mariat

Kabupaten Sorong. Jurnal Academia Praja, Volume

(Nomor 1), 65–88.

https://doi.org/https://doi.org/10.36859/jap.v2i01.8

Mursyidah, Lailul & Nurfajriyah, I. (2017). Kualitas

Pelayanan Kesehatan di RSUD Kabupaten Sidoarjo.

JKMP (Jurnal Kebijakan Dan Manajemen Publik),

(1), 109–124.

https://doi.org/https://doi.org/10.21070/jkmp.v5i1.

Miles, M. B., & Huberman, A. M. (1984). Analisis

Data Kualitatif. Buku SumberTentang Metode

Metode Baru. Penerjemah, Tjetjep Rohendi Rosidi.

Jakarta.

Moenir, A. S. (2008). Manajemen Pelayanan Umum

Di Indonesia Cetakan ke delapan. Jakarta: Bumi

Aksara.

Nawir, Erni, Ibrahim, M. &, & Hariyanti Hamid.

(2021). Pengaruh Profesionalisme Kerja Aparat

Terhadap Kualias Pelayanan Publik Di Kantor Desa

Anabannae Kecamatan Pitu Riawa

Undang-Undang Republik Indonesia Nomor 25

Tahun 2009 Tentang Pelayanan Public.




DOI: https://doi.org/10.37479/jjaps.v1i2.11428

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Jambura Journal of Administration and Public Service