Analisis Restrukturisasi Industri Asuransi di Indonesia: Pandangan Mengenai Fenomena Sosial Restrukturisasi
Abstract
Restructuring is an organized action that alters legal, ownership, operational, or other structures within a company to address crises or major changes such as bankruptcy or acquisition. This study aims to analyze the restructuring of the insurance industry in Indonesia using a qualitative descriptive method through a literature review from Google Scholar with keywords "Restructuring" and "Insurance." Data were collected through observation, interviews, and documentation studies, and analyzed using content analysis. The research emphasizes the importance of fair and transparent restructuring involving policyholders. Main findings indicate that restructuring improves operational efficiency, reduces costs, and refines the product portfolio. Factors influencing customer perceptions of insurance company stability and reliability post-restructuring were also identified. In conclusion, restructuring has a significant positive impact on insurance company efficiency and competitiveness. The study highlights the need for a transparent and participatory approach to restructuring and the development of updated literature through current references and news.
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DOI: https://doi.org/10.37479/jeej.v6i1.26771
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