The Effect of Work Life Balance and Job Crafting on Employee Work Engagement at Rejang Lebong Regional General Hospital

Qurnia Mitha Sari, Nasution Nasution

Abstract


This study investigates the effect of work-life balance and job crafting on employee work engagement at Rejang Lebong Regional General Hospital. In the healthcare sector, where employees face high demands and stress, enhancing engagement is essential to maintain performance and service quality. This quantitative research involved 180 respondents selected through random sampling from a population of 620 employees. Data were gathered through a questionnaire that utilized a 5-point Likert scale and were examined using Partial Least Squares Structural Equation Modeling with SmartPLS 4. The study aims to understand how personal life balance and proactive job adjustments impact employees’ engagement levels. The findings show that both work-life balance and job crafting have a significant and positive effect on work engagement, with an R² value of 0.758. These results highlight the importance of supporting employees in managing their work-life integration and encouraging job crafting to foster motivation, satisfaction, and productivity within healthcare institutions.


Keywords


Work-Life Balance; Job Crafting; Work Engagement.

Full Text:

PDF

References


Adinda Cut Nurfajriyah Octorini, Dewi Trirahayu, & Chaerani Nisa. (2021). Pengaruh Work-Life Balance Dan Job Crafting Terhadap Work Engagement Karyawan Pt Bank Tabungan Negara (Persero) Tbk. JIMP : Jurnal Ilmiah Manajemen Pancasila, 1(1), 40–55. https://doi.org/10.35814/jimp.v1i1.2066

Aisyah, S. (2022). Pengaruh Job Crafting Terhadap Work Engagement Melalui Mindfulness Sebagai Mediator. Jurnal Indonesia Sosial Teknologi, 3(8), 852–866. https://doi.org/10.36418/jist.v3i8.463

Alkadri, H. (2024). Pentingnya Penilaian Kinerja Dan Manajemen Bakat Dalam Peningkatan Produktivitas Kerja. 17(2), 339–347. https://doi.org/10.31849/niara.v17i2.19777

Ardan, M., & Jaelani, A. (2021). Manajemen Sumber Daya Manusia: Turnover Intention Dapat Mempengaruhi Kulaitas Kinerja Perusahaan.

Arifin, S., Darmawan, D., Hartanto, C. F. B., & Rahman, A. (2022). Human Resources based on Total Quality Management. Journal of Social Science Studies (JOS3), 2(1), 17–20. https://doi.org/10.56348/jos3.v2i1.22

Bakker, A. B., & Albrecht, S. (2024). EUR Research Information Portal Work engagement : Current trends. Cc.

Bakker, A. B., & Oerlemans, W. G. M. (2019). Daily job crafting and momentary work engagement: A self-determination and self-regulation perspective. Journal of Vocational Behavior, 112(Cc), 417–430. https://doi.org/10.1016/j.jvb.2018.12.005

Darmawan, D., Mardikaningsih, R., Arifin, S., Sinambela, E. A., & Putra, A. R. (2021). Studi Tentang Peranan Variabel Kompetensi, Penilaian Kinerja, dan Kondisi Kerja Terhadap Perwujudan Kepuasan Kerja Guru. Jurnal Pendidikan Dan Kewirausahaan, 9(2), 516–530. https://doi.org/10.47668/pkwu.v9i2.317

Eben, E. N., Lumanauw, B., & Trang, I. (2023). Pengaruh Harga Lokasi Dan Promosi Terhadap Minat Beli Rumah Di Perumahan Sawangan Permai Minahasa. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 11(3), 796–806. https://doi.org/10.35794/emba.v11i3.50231

Gallup Consulting. (2013). State of the Global Workplace. Employee Engagement Insights for Business Leaders Worldwide, 1–122. http://www.gallup.com/file/services/176735/State of the Global Workplace Report 2013.pdf%5Cnpapers2://publication/uuid/4F576D34-017E-4BC6-8B6E-E3760C5FCD5E

Guciano, R., & Merdiaty, N. (2024). Job crafting and job engagement. Jurnal Psikologi Dan Bimbingan Konseling, 37(2), 21–28.

Haymans Manurung, A., Kartono, R., Tjahjana, D., Tjiptadi, D. D., & Saputra, N. (2021). Perkembangan Konsep Work Engagement: Dari Personal Engagement SampaiHolistic Work Engagement. Manajemen; Teori Dan Perkembangannya, January. https://www.researchgate.net/publication/348915514

Holman, D., Escaffi-Schwarz, M., Vasquez, C. A., Irmer, J. P., & Zapf, D. (2024). Does job crafting affect employee outcomes via job characteristics? A meta-analytic test of a key job crafting mechanism. Journal of Occupational and Organizational Psychology, 97(1), 47–73. https://doi.org/10.1111/joop.12450

Jindal, D., Boxall, P., Cheung, G. W., & Hutchison, A. (2023). How do work engagement and work autonomy affect job crafting and performance? An analysis in an Indian manufacturer. Personnel Review, 52(8), 2008–2024. https://doi.org/10.1108/PR-11-2019-0646

Jung, H., Chen, Y., Frandell, A., & Welch, E. (2024). Ties With Benefits: Relationship Between Relational Multiplexity, Gender, and Work-Life Balance. Review of Public Personnel Administration. https://doi.org/10.1177/0734371X241237562

Lestari, R. A., & Rojuaniah. (2023). Pengaruh Job Crafting terhadap Kinerja Karyawan dan Employee Engagement Melalui Kepuasan Kerja. Jurnal Pendidikan Tambusai, 7(3), 22684–22698. https://jptam.org/index.php/jptam/article/view/10186

Letona-Ibañez, O., Martinez-Rodriguez, S., Ortiz-Marques, N., Carrasco, M., & Amillano, A. (2021). Job crafting and work engagement: The mediating role of work meaning. International Journal of Environmental Research and Public Health, 18(10). https://doi.org/10.3390/ijerph18105383

Mattarelli, E., Cochis, C., Bertolotti, F., & Ungureanu, P. (2024). How designed work environment and enacted work interactions impact creativity and work–life balance. European Journal of Innovation Management, 27(2), 648–672. https://doi.org/10.1108/EJIM-01-2022-0028

Mendis, M. D. V. S., & Weerakkody, W. A. S. (2018). The impact of work life balance on employee performance with reference to telecommunication industry in Sri Lanka: a mediation model. Kelaniya Journal of Human Resource Management, 12(1), 72. https://doi.org/10.4038/kjhrm.v12i1.42

Nasser, S. K. (2022). The Impact of Work-life Balance on Millennial’s Performance Mediated by Job Satisfaction. May.

Nur Ahdianita, F. C., & Setyaningrum, R. P. (2024). The Effect of Work Flexibility, Work-Life Balance, and Job Satisfaction of Millennial Employees. Eduvest - Journal of Universal Studies, 4(4), 1875–1889. https://doi.org/10.59188/eduvest.v4i4.1116

Parikh, J. R., & Cavanaugh, K. J. (2024). Formal wellness training of academic radiology leaders improves work-life conflict. European Radiology, 34(10), 6454–6459. https://doi.org/10.1007/s00330-024-10735-2

Prahendratno, A., Samsuddin, H., Paringsih, P., Wartono, T., Octadyl, M. M., Nurmala, R., Z, F. M., Zafar, T. S., Endrasprihatin, R., Riswanto, A., Desi, D. E., Adisaputra, A. K., Mayasari, N. M. D. A., Afiyah, S., Widiastuti, F., Hikmat, A., Budiman, D., Mulyani, R., Irawan, D. A., & Novel, N. J. A. (2023). Manajemen Sumber Daya Manusia : Pendekatan Praktis Untuk Keberhasilan Organisasi.

Pratiwi, R., & Dudija, N. (2024). The Effect of Job Crafting on Work Engament and Job Satisfaction Smk Teachers Bandung. 11(1), 269.

Ridho, A. (2023). Keterikatan Kerja: Sebuah Reviu Konseptual. Buletin Psikologi, 31(1), 56. https://doi.org/10.22146/buletinpsikologi.55589

Sabrina, R., Harahap, M. S. D., & Datuk, B. (2023). The influence of person organization fit and job crafting on organizational citizenship behavior with work engagement as an intervening variable at Bank Indonesia Representative Office of Sumatera Utara. https://doi.org/11(3), e580-e580.

Salami, M. M., Kencana, P. N., Apriansyah, M., Agrasadya, A., & Irawati, L. (2020). Pengembangan Sdm Rumah Sakit Dalam Menghadapi Era Globalisasi Dan Persaingan Bebas. Dedikasi Pkm, 1(3), 68. https://doi.org/10.32493/dedikasipkm.v1i3.6689

Sondakh, V., Lengkong, F. D. ., & Palar, N. (2023). Kualitas Pelayanan Kesehatan Rawat Jalan Di Rumah Sakit Umum Daerah Noongan. Jurnal Administrasi Publik, 13(1), 104–116.

Stevens, E. K., Aziz, S., Wuensch, K. L., & Walcott, C. (2024). Caregivers of Children with Special Healthcare Needs: A Quantitative Examination of Work-Family Culture, Caregiver Burden, and Work-Life Balance. Journal of Child and Family Studies, 33(5), 1365–1377. https://doi.org/10.1007/s10826-024-02822-1

Wood, J., Oh, J., Park, J., & Kim, W. (2020). The Relationship Between Work Engagement and Work–Life Balance in Organizations: A Review of the Empirical Research. Human Resource Development Review, 19(3), 240–262. https://doi.org/10.1177/1534484320917560

Wrzesniewski, J. E. D. (2001). Crafting A Job: Revisioning Employees As Active Crafters Of Their Work. International Journal of Vehicle Design, 21(1), 55–69. https://doi.org/10.1504/IJVD.1999.001850

Yogatama, A., & Nugrohoseno, D. (2021). Pengaruh Authentic Leadership terhadap Customer-Oriented Organizational Citizenship Behavior dan Service Recovery Performance melalui Job Crafting dan HR Flexibility. Jurnal Ilmu Manajemen, 9(3), 1015–1031. https://doi.org/10.26740/jim.v9n3.p1015-1031

Zafirah, A. I. Y., & Budiono. (2024). Pengaruh psychological well-being dan work life balance terhadap job performance melalui work engagement pada perawat generasi z. Jurnal Ilmu Manajemen, 12(2), 227–242.




DOI: https://doi.org/10.37479/jeej.v7i4.32673

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Qurnia Mitha Sari, Nasution Nasution

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Jambura Economic Education Journal has been indexed:


PUBLISHED BY :

Prodi Pendidikan Ekonomi Fakultas Ekonomi

Universitas Negeri Gorontalo, Indonesia

 

 
Jambura Economic Education Journal (E-ISSN: 2656-4378)(P-ISSN: 2655-5689) by program Studi Pendidikan Ekonomi, Universitas Negeri Gorontalo is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.