Investigating Self-Efficacy, Work Environment, And Employee Performance Via Organizational Citizenship Behavior

Yudi Nur Supriadi; Afif Deni Irawan

doi:10.37479/jeej.v7i4.26174

Investigating Self-Efficacy, Work Environment, And Employee Performance Via Organizational Citizenship Behavior

Yudi Nur Supriadi, Afif Deni Irawan

Abstract

This study explores the extent to which the power of self-belief (self-efficacy) and workplace atmosphere synergistically shape employee performance, with Organizational Citizenship Behavior (OCB) acting as the invisible bridge. Self-efficacy an individual’s confidence in their ability to overcome challenges combined with a supportive work environment, forms the foundation of productivity. Involving 220 participants from a logistics company in Tangerang, Banten, this research analyzes data using Structural Equation Modeling (SEM). Intriguingly, the findings reveal that self-efficacy and the work environment do not directly boost performance; rather, OCB serves as the critical link. The implication? A groundbreaking new model: fostering employee self-confidence and cultivating a harmonious work ecosystem can optimize performance through OCB an enlightening insight for the organizational world.

Keywords

Self, efficacy, Organizational, Behavior, Environment, Performance

Full Text:

pdf

References

Agustina, A. T., Ali, S., Supriadi, Y. N., & Maryam, S. (2023). The Effect of Work Fatigue, Work-Life Balance, and Work Environment on Job Satisfaction of Employees of Pertamina 34-15312 Serpong Petrol Station Operators. 6, 108–119.

Anderson, J. F. H. J. W. C. B. B. J. B. B. R. E. (2014). Multivariate Data Anaysis (Seventh). British Library. https://doi.org/10.1038/259433b0

Anisagita, F., & Murniningsih, R. (2023). The Effect of Self Efficacy and Perceived Organizational Support on Employee Performance with Organizational Citizenship Behavior as a Mediation Variable. Business and Economics Conference in Utilization of Modern Technology. https://doi.org/10.31955/mea.v7i2.3081

Anwar, A. (2021). The Effect of Organizational Citizenship Behavior (OCB) on Job Satisfaction and Employee Performance. Juripol, 4(1), 35–46. https://doi.org/10.33395/juripol.v4i1.10963

Argi Ruliaji, Tri, B. (2016). Analysis of Organizational of Citizenship Behaviour and Its Impact on Employee Performance. JDEB, 13(1), 15–31. https://ejournal.unisnu.ac.id/JDEB

Aulia, H., Syahputra, R., Hasibuan, D., Labuhanbatu, U., Insecurity, J., Intention, T., & Balance, W. L. (2021). Analysis of Work Environment and Job Insecurity on Turnover Intention with Work-Life Balance as a Moderating Variable. Valuation Journal: Scientific Journal of Management and Entrepreneurship Department, 1(10.46306/vls.v1i2), 323–339. https://doi.org/10.46306/vls.v1i2.23

Azhar, M. N., & Rasto. (2018). Teachers' Social Competence and Student Learning Motivation as a Determinant of Student Learning Achievement. Journal of Office Management Education, 3(2), 263–266. https://doi.org/10.17509/jpm.v3i2.11772

Carima, W. (2022). The Effect of Workload and Work Environment on the Work Stress of Health Workers. Schema: Journal of Psychological Research, 59–70. https://doi.org/10.29313/schema.v0i0.11031

Cindy, Purba, Wijaya, A. (2020). Work Stress, Communication and Work Environment on the Performance of PT Indo Prima Nusantara Work Employees. Journal of Economic, Business and Accounting Volume, 3, 274–281.

Destari, A. N., & Suwandi. (2023). The Effect of Organizational Citizenship Behaviour (OCB), Self Efficacy and Self Esteem on Employee Performance of SP-A Production Department at PT. Surya Multindo Industry. 7, 5593–5600.

Dewi ni made sintya gede adnyana sudibya. (2016). "Self-efficacy, Organizational Citizenship Behavior with Job Satisfaction as a Mediation Variable." E-Journal of Management Unud, 5(11), 7473–7499.

Erlina, L. (2020). Self-efficacy: in improving patient mobilization ability. https://doi.org/10.53491/porosonim.v1i2.33

Firmansyah, R., & Nugrohoseno, D. (2022). The influence of competence and workload on employee performance. 10(2017), 893–901.

Fitriah, L. arifah. (2019). Instilling Self-Efficacy and Emotional Stability (Issue 55).

Hamonangan, D., Faisal Marzuki, & Surbakti, L. P. (2021). The Influence of Work Environment, Workload, and Organizational Culture on the Performance of East Jakarta BNN Employees During the COVID-19 Pandemic. Business Management, Economic, and Accounting National Seminar, 2(1), 94–108.

Hikmah, N., Susanta, & Hari. (2018). The Effect of Organizational Commitment, Self-Efficacy on Performance. Journal Of Social And Political, 1–8. http://ejournal-s1.undip.ac.id/index.php/

Isyanto, U. A. and. (2019). The Effect of Organizational Citizenship on Performance. Journal of Business Behavior and Strategy, 7(2), 106–114.

Joseph F. Hair, J. . G. T. M. H. C. M. R. M. S. (2021). A primer on partial least squares structural equation modeling (PLS-SEM)-Third Edition.

Juliandi, A. (2018). Structural Equation Model and Partial Least Square. Www.Ekonomiakuntansi.Id, 1–30. https://doi.org/10.5281/zenodo.1243777

Junaidi, Syahmardi, Lubis, Tona, A., Hastuti, D., & Sari, Layra, N. (2017). Increasing the Added Value of Resources in an Uncertain Environment. pp. 246–254.

Khazamah, M. I., Herawati, J., & Septyarini, E. (2021). The effect of intrinsic motivation and work environment on organizational citizenship behavior (OCB) with job satisfaction as an intervening variable. 23(3), 375–382.

Lukito, R. (2020). The Effect of Organizational Citizenship Behavior on Employee Performance Through Job Satisfaction in PVC Production at UD. Untung Jaya Sidoarjo. Agora, 8(2), 1–9.

MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variable effects. Psychological Methods, 7(1), 83–104. https://doi.org/10.1037/1082-989X.7.1.83

Malhotra, N. K. (2008). Basic Marketing Research: A Decision-making Approach. https://api.semanticscholar.org/CorpusID:108882050

Marina, A. E., Hamzah, D., & Taba, M. I. (2023). The Effect Of Organizational Citizenship Behavior ( Ocb) And Job Satisfaction On Employee Performance At CV . INTERVIEW. 4(2), 42–49.

Mariyanti, E., & Saputri, H. R. (2019). The Influence of the Work Environment on the Job Satisfaction of Sharia Hotel Employees in Padang City. Journal of Economics and Business Dharma Andalas, 21(2), 133–142.

Mujanah, S., & Utami, C. (2023). The Effect of Self-Efficacy, Self-Leadership, and Work Ethic on Employee Performance in Manufacturing Companies. KnE Social Sciences, 2023, 947–957. https://doi.org/10.18502/kss.v8i9.13408

Muller, A., Välikangas, L., & Merlyn, P. (2005). Metrics for innovation: guidelines for developing a customized suite of innovation metrics. Strategy & Leadership, 33(1), 37–45. https://doi.org/10.1108/10878570510572590

Nitisemito, A. S. (2018). Personnel Management (Human Resource Management). Ghalia Indonesia.

No, V., Christian, M., Yuniarto, Y., Wibowo, S., Yulita, H., Melati, R., Perdini, F. T., Management, M., Mulia, U. B., Mulia, U. B., Medical, B., Bio, I., & International, S. (2023). E-Bis Journal: Economic-Business Person-Organization Fit Towards Organizational Commitment and Organizational Citizenship Behavior in Health Workers in Jakarta, Faculty of Medicine, National Development University of Veterans Jakarta, Indonesia. 7(1), 93–106.

Noer, S., Wibowo, I., Ketut, I. D., Ardiana, R., & Andjarwati, T. (2023). The Effect Of Work Competency , Work Motivation , And Organizational Citizenship Behavior ( OCB ) On Organizational Commitment And Employee Performance At PT . Bina Ceria Bersama In Surabaya. 3(2), 504–523.

Paramitha Devaya, P., Widiartanto, & Prabawani, B. (2023). The Effect of Self-Efficacy and Organizational Communication on Employee Performance through Organizational Citizenship Behavior as an Intervening Variable (Study on Cv. Kalika Intergraha). Journal of Business Administration Sciences, 12(1), 210–217.

Philip M. Podsakoff, Scott B. MacKenzie, Julie Beth Paine, and D. G. B. (2000). Organizational Of Citizenship Behavior Review Literature sugestion Research. Journal of The Managements, 26(3), 513–563. https://doi.org/10.1016/0009-2614(78)85552-3

Purnamie Titisari. (2014). "The Role of Organizational Of Citizenship Behavior in Performance" (I). PT. Media Discourse Partners. www.mitrawacanamedia.com

Robbins, S. P., & Judge, T. A. (2014). Essentials of Organizational Behavior (12th ed.). New Jersey: Pearson Education, Inc.

Safrizal, Katri, I. A. H. B. A. (2023). The Influence of Work Environment and Organizational Commitment on Employee Performance with Organizational Citizenship Behavior (OBC) as a Mediator at the Bangkalan District office. Accountability: Journal of Economic Sciences, 15(1). https://doi.org/https://doi.org/10.35457/xxx

Santri, S. P. D., Verawati, D. M., & Giovanni, A. (2023). The Effect of Self-Efficacy, Self-Esteem and Employee Engagement on Employee Performance in Regional Drinking Water Companies in Magelang City. 16(1), 64–77.

Saputro, A. A. (2023). The influence of transformational leadership and work environment on employee performance mediated by organizational citizenship behavior. Satya Wacana Christian University.

Satya Nugraha, I. P., & Adnyani, I. G. A. D. (2018). The Influence of Organizational Culture, Organizational Commitment, and Competence on Organizational Citizenship Behavior at the Denpasar City Secretariat. E-Journal of Management of Udayana University, 7(1). https://doi.org/10.24843/EJMUNUD.2018.v7.i01.p01

Setiani, T. I., & Hidayat, A. S. (2020). The Effect of Leadership and Job Satisfaction on Organizational Citizenship Behavior (OCB) in Regional Drinking Water Companies. Economic Forum, 22(1), 123–129.

Shahidi, S. A., & Shamsnia, Sara Baezat, N. (2015). Studying The between Self- Efficacy and Organizational of Citizens Behavior. IRJABS, 9(9), 1499–1503.

Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: new procedures and recommendations. Psychological Methods, 7(4), 422–445.

Sitinjak, L. N. (2018). The Influence of Work Environment on Employee Job Satisfaction (Study on Employees of PT. Mitra Pinasthika Mustika Rent South Tangerang). Journal of Business Administration (JAB), 60(2), 162–168.

Sugiyono. (2019). Quantitative, Qualitative and R&D Research Methods. Alphabeta.

Supriadi, Y. N. (2022). Human Resource Management Theory, Practice, and Practice Questions.

Supriadi, Y. N., Ahman, E., Wibowo, L. A., & Furqon, C. (2019). Organizational citizenship behavior model for turnover intention management. International Journal of Recent Technology and Engineering, 8(2 Special Issue).

Suryani, N. L. (2019). The Influence of Compensation and Work Environment on Employee Performance of PT. Indo Tekhnoplus. 2(2), 260–277.

Syamsuddin La Ringgasa, & Badarwan. (2017). The Effect Self Efficacy Organizational Of Citizenship Behavior. Langkawi, 3(2), 63–79. https://www.google.com/search?q=self-efficacy+effects+on+organizational+behavior+citizen&rlz=1C1CHBF_enID838ID838&oq=self-efficacy+effects+on+organizational+behavior+citizen&aqs=chrome..69i57.26314j0j7&sourceid=chrome&ie=UTF-8

Verdina, A., Husniati, R., & Siswantini, T. (2021). The Influence of Competence and Work Environment on the Performance of Employees of the Agricultural Extension Center at the Ministry of Agriculture. Business Management, Economic, and Accounting National Seminar Volume (BIEMA PROCEEDINGS), 2, 255–266.

Wayan, N., Dara, A., Suparta, I. W. G., & Dharmanegara, I. B. A. (2018). Effect of Leadership and Organizational Citizenship Behavior ( Ocb ) on Work Stress and Employee Performance in Denpasar Tourism Office. 5, 138–144.

Widayat, H., Indarto, Budiati, Y., & Savitri, F. M. (2023). The Effect of Emotional Intelligence and Competence on Employee Performance Mediated by Organizational Citizenship Behavior at the East Semarang Primary Tax Service Office. Elvandar, 9(4), 100–104.

Widiatmo, D. (2020). The influence of work environment, work motivation, and work stress on employee performance. Journal of Management Science and Research ....

Wildani, M. (2023). The Effect of Self Efficacy on Performance with Organizational Citizenship Behavior as an Intervening Variable in Employees of PT PLN (Persero) Jatingaleh Area Semarang. Sultan Agung Islamic University as well.

Wulan, C. W. (2019). The Influence of Work Environment, Work Stress, and Work Motivation on Employee Performance (Empirical Study at the Regional Office of PT. Bima Palma Nugraha).

Wulandari, D. A., & Prayitno, A. (2017). The Effect of Work Motivation and Work Environment on Organizational Citizenship Behavior with Organizational Commitment as an Intervening Variable. Journal of Economic and Business Research, 2(1), 46–57. https://doi.org/10.33633/jpeb.v2i1.2234

Yulianti, E., & Bagis, F. (2023). Effect Of Workloafing , Cyberloafing And Self Efficacy On Employee Performance In Purwokerto. Journal of Social, Economics, and Humanities, 1(1), 1–11. https://doi.org/10.30595/jesh.v1i1.72

Yulianty, P. D., Qodriah, S. L., Kurniawan, P., & Indriyanti, H. (2021). The influence of competence and work motivation on employee performance at PT. Elfaatih Global Indonesia. Entrepreneurship Business Management Accounting (E-BISMA), 2(2), 51–61. https://doi.org/10.37631/e-bisma.v2i2.402

DOI: https://doi.org/10.37479/jeej.v7i4.26174